We're Here to Help

File a report

If something went wrong during your visit, let us know. Every report is reviewed by our management team and we'll get back to you within 2 business days.

Start Here

What would you like to report?

Choose the type of report that fits your situation. Your information goes directly to our operations team.

Vehicle damage report

Please provide as much detail as possible. Photos help us process your claim faster.

Injury report

Please report the incident in full. A manager will follow up to ensure you are okay and to document the event.

Lost item report

We'll check our lost & found and contact you if we locate your item.

Need to reach us directly? Email help@beachclubcarwash.com or call (682) 345-9449.

2-business-day response

Every submission is reviewed and answered by a member of our management team.

Handled with care

Reports are kept confidential and go directly to the people who can help resolve them.

Real people, real answers

No automated runaround — a Beach Club team member will personally reach out.