1. Membership Terms

1.1 Monthly Unlimited Memberships

Beach Club Car Wash offers the following monthly unlimited wash memberships:

• Gold Coast Ultimate — $35.00 per month, includes all wash services
• Silver Sands Deluxe — $30.00 per month, includes all Silver Sands tier services
• Bronze Beach Express — $22.00 per month, includes all Bronze Beach tier services

1.2 Billing Cycle

Memberships are billed on a recurring monthly basis. Your credit or debit card will be automatically charged on the same date each month as your original enrollment date. If that date does not exist in a given month (for example, the 31st), you will be billed on the last day of that month.

1.3 Cancellation Policy

Members may cancel their membership at any time through the customer portal or by contacting Beach Club Car Wash directly. Cancellations must be submitted at least 48 hours before your next billing date to avoid being charged for the following month. Upon cancellation, your membership benefits will remain active until the end of your current paid billing period.

Please note that membership pricing is subject to change. If you cancel your membership and later wish to rejoin, you will be enrolled at the then-current rates, which may be higher than your original membership rate. Your membership rate is locked in only while your membership remains active and in good standing.

1.4 Membership Freeze/Hold Policy

Members may request to freeze their membership for a period of up to 90 days per calendar year. During the freeze period, no monthly charges will be applied. To initiate a freeze, contact Beach Club Car Wash at least 72 hours before your next billing date. The membership will automatically resume at the end of the freeze period unless otherwise requested.

1.5 Multi-Vehicle Policy

Each membership is valid for one (1) vehicle only, identified by license plate tag. Memberships are non-transferable between vehicles. Members wishing to wash additional vehicles must purchase separate memberships for each vehicle. If you need to update the vehicle associated with your membership, for example due to a new vehicle purchase, please contact us to update your account.

1.6 Refund Policy

Monthly membership fees are non-refundable once charged. If you believe you have been charged in error, please contact us within 14 days of the charge for review. Refunds are issued at the sole discretion of Beach Club Car Wash management.

2. Pre-Paid Membership Terms

2.1 Pre-Paid Plans

Beach Club Car Wash offers pre-paid membership plans sold through our partner, Nautilus. Pre-paid plans are available in 3-month, 6-month, and 12-month terms.

2.2 Non-Refundable Terms

All pre-paid membership purchases are final and non-refundable. By purchasing a pre-paid plan, you acknowledge that you are paying in advance for a specified term of service and that no partial or full refunds will be issued for any reason, including early termination, relocation, or change of circumstances.

2.3 Expiration

Pre-paid memberships expire at the end of their designated term. There is no automatic renewal for pre-paid plans. If you wish to continue your membership after expiration, you may purchase a new pre-paid plan or enroll in a monthly recurring membership.

2.4 Transferability

Pre-paid memberships are non-transferable to other individuals. The membership is tied to the vehicle (license plate) registered at the time of purchase. Vehicle changes may be requested by contacting customer service.

3. Washbook Terms

Washbooks are prepaid packs of individual car washes that can be purchased for use at Beach Club Car Wash.

3.1 Expiration

Washbook credits expire twelve (12) months from the date of purchase unless otherwise specified at the time of sale. Expired wash credits cannot be reinstated or refunded.

3.2 Transferability

Washbook credits are tied to the account that purchased them. Credits may be used for any vehicle at the discretion of the account holder. Washbooks cannot be transferred or sold to third parties.

3.3 Refund Policy

Washbook purchases are non-refundable. Unused wash credits have no cash value and cannot be exchanged for cash or other services.

4. Gift Card Terms

4.1 No Expiration

In compliance with Texas Business & Commerce Code Chapter 604, gift cards issued by Beach Club Car Wash do not have an expiration date. Your gift card balance will remain available until fully redeemed.

4.2 Redemption

Gift cards may be redeemed for any car wash service or membership offered by Beach Club Car Wash. Gift cards may be used as partial payment, with the remaining balance charged to another payment method.

4.3 No Cash Value

Gift cards have no cash value and cannot be redeemed for cash, except as required by applicable law. Gift cards cannot be returned or exchanged.

4.4 Lost or Stolen Cards

Beach Club Car Wash is not responsible for lost, stolen, or damaged gift cards. Protect your gift card as you would cash. We recommend registering your gift card with your customer account for balance protection.

5. General Service Terms

5.1 Limitation of Liability

Beach Club Car Wash exercises reasonable care in providing car wash services. However, by using our services, you acknowledge and agree that Beach Club Car Wash, its owners, employees, and agents shall not be liable for any damage to your vehicle that is not directly caused by our negligence. This includes, but is not limited to:

• Pre-existing damage, including loose or damaged parts, trim, antennas, mirrors, or accessories
• Damage caused by improper installation of aftermarket parts or accessories
• Damage due to vehicle modifications that are incompatible with automated car wash equipment
• Damage to convertible tops, vinyl tops, or fabric covers
• Items left in truck beds, on roof racks, or in open cargo areas

5.2 Vehicle Damage Claims Process

If you believe your vehicle was damaged during a wash, you must report the damage immediately to an on-site attendant before leaving the premises. Claims made after leaving the facility cannot be verified and may not be honored. All claims are subject to review of video surveillance footage. Beach Club Car Wash will investigate all claims in good faith and respond within 10 business days.

5.3 Service Guarantee

We strive to provide a quality wash with every visit. If you are not satisfied with your wash, please notify an attendant immediately. We will re-wash your vehicle at no additional charge if the issue can be addressed by our wash process. Refunds are not provided for dissatisfaction with wash results.

5.4 Weather and Closure Policy

Beach Club Car Wash may temporarily close or limit services due to severe weather conditions, equipment maintenance, or circumstances beyond our control. In such cases, membership benefits remain active and no refunds or credits will be issued for temporary closures. We recommend checking our website or calling ahead during inclement weather.

5.5 Prohibited Vehicles

The following vehicles are not permitted to use our automated wash bays and may be refused service:

• Vehicles exceeding posted height, width, or length limitations
• Vehicles with excessive lift kits or modifications
• Dual-rear-wheel (dually) trucks without prior approval
• Motorcycles, ATVs, golf carts, or non-standard vehicles
• Vehicles with visible damage that may be exacerbated by the wash process
• Vehicles with unsecured cargo, open windows, or missing doors

6. Privacy Policy

6.1 Information We Collect

Beach Club Car Wash collects the following information to provide and improve our services:

• Contact information: name, email address, phone number, mailing address
• Payment information: credit and debit card details, processed securely through third-party payment processors
• Vehicle information: license plate number, vehicle make, model, and color
• Transaction history: wash dates, times, and services purchased

6.2 License Plate Recognition (LPR) Disclosure

Beach Club Car Wash uses license plate recognition technology to identify member vehicles and provide seamless service. LPR data is used solely for the purpose of membership verification and transaction processing. We do not share LPR data with law enforcement or third parties except as required by law or valid legal process.

6.3 How We Use Your Information

We use the information collected to:

• Process transactions and provide car wash services
• Manage your membership account and billing
• Send service-related communications, such as billing notifications and service updates
• Improve our services and customer experience
• Comply with legal obligations

6.4 Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information with:

• Payment processors to complete transactions
• Service providers who assist with our operations, bound by confidentiality agreements
• Law enforcement when required by law or to protect our legal rights

6.5 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6.6 Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. Texas residents have additional rights under Texas law regarding their personal data.

7. Online Purchase Terms

7.1 Payment Processing

All online purchases are processed through secure, PCI-compliant payment processors. Beach Club Car Wash does not store your full credit card number on our servers. By making a purchase, you authorize us to charge your selected payment method for the total amount of your order, including applicable taxes.

7.2 Sales Tax

Car wash services are exempt from sales tax in the state of Texas. No sales tax will be added to your purchases.

7.3 Order Confirmation

Upon completing a purchase, you will receive an email confirmation at the address associated with your account. This confirmation serves as your receipt. Please retain this confirmation for your records. If you do not receive a confirmation email within 24 hours, please check your spam folder and contact us if the issue persists.

7.4 Pricing Errors

We make every effort to ensure pricing information is accurate. In the event of a pricing error, Beach Club Car Wash reserves the right to cancel any orders placed at the incorrect price. If your order is canceled due to a pricing error, you will receive a full refund.

7.5 Dispute Resolution

If you have a billing dispute or concern about a charge, please contact us within 30 days of the transaction. We will review your concern and work with you to reach a fair resolution. If we cannot resolve the dispute, you may pursue remedies available under applicable consumer protection laws.

7.6 Contact Information

For questions, concerns, or disputes regarding online purchases, please contact:

8. Amendments and Acceptance

Beach Club Car Wash reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website and customer portal with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

By using Beach Club Car Wash services, purchasing memberships, or making online purchases, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.